Funding seems to be an issue for many small business owners. Whenever funding is mentioned it immediately conjures pictures of us presenting our business plan in front of a board of investors, the fate of our business in the balance. However the concept of micro seems to be lost in the literature out there. I just read a good blog by Michael Bowers regarding the importance of doing proper market research and having a solid business plan before attempting to ask investors for funds (http://networkedblogs.com/p0HLT). I completely agree, however when I think of this I think of REAL funds, as a loan with investors requiring a stake and usually some control over company operations, but what about a small amount? A micro amount? Let me give you an example.
Say you are starting your business, you are just doing the basic steps, just got your website going and you are looking to start a marketing campaign. You look at Facebook and its "pages" for businesses. Since you have 10,000 friends on Facebook you figure placing an advertisement here is a good way to start (needless to say I don’t have that many friends in Facebook but I am sure some of you do). Now you don’t need $1 million from investors to get your marketing campaign going, your business is not there just yet. You don’t even need a $20,000 loan from a bank to get going. All you need is $200 to test your 2 month marketing campaign on Facebook ads. Where do you go?
Now artists can go to Kickstarter (http://www.kickstarter.com/) and there they can get people to fund their projects. If you are a nonprofit, or a small business owner, in the third world you can go to Kiva (http://www.kiva.org/) and you can get generous souls to fund your operations. But what if you are a small business owner in Miami? A regular business owner, trying to make your business grow. Where do you turn? Surprisingly I have not found any places where you can go. Now I might be wrong and maybe missed it but I spend most of my day doing research, so if there is an organization out there doing this I honestly don’t know. But if there are sites for artists to get donations to do movies and paintings, if entrepreneurs in the third world have a venue, why can’t small business owners here have one? I am not talking about massive funding; let’s fund an Ad campaign for $100 or lend $200 to a small business owner to help him with those brochures.
The key here is the SCOPE of the funding. There are sites out there, like Angelsoft (www.angelsoft.net), who can provide an outlet for large investments. What we need is an outlet where, let say, I want to help a local business in the area with $200 dollars for whatever purpose they wish to use it. I should be able to go to a website and find a business to "donate" my money too.
I know that in these times lending, or giving, money to business does not seem like a popular or wise idea. However remember that these are SMALL businesses. It might be your unemployed neighbor, who just needs a little bit of extra cash to get the word about his business out. Or it might be your local ‘mom and pop’ store who wants to reach new clientele but times are tough and it needs a little bit of extra cash to put together an outreach campaign. Being Micro, we are not helping big business; we are encouraging the "little guys" to get their businesses going.
Where is the Micro lending site for Small Business Owners? If you have found it let me know.
Look forward to your comments,
The Salvá Consulting Group is a business consultancy group providing quality advice at an affordable price to our clients to ensure sustainable long-term growth. Our areas of expertise are: Small Business Finance, Accounting and Operations, United States Federal Government contracting, Agronomy, Import/Export, Non Profit Management with an emphasis on Social Work, Contact us: ilesportatore@gmail.com Phone: (+1)(321)305-9140
Wednesday, October 26, 2011
Saturday, October 22, 2011
U.S. Commercial Services: are they reaching us?
By: Juan A. Salva, Owner Il Esportatore, LLC
The federal government continues to promote exporting, and its expansion, as an alternative for the U.S economy to expand. The president of the United States has even pushed several trade agreements to the congressional floor in order to facilitate trade in hopes of possible job creation (http://www.kansascity.com/2011/09/09/3130427/politics-on-trade-trumps-common.html). It is the contention of this article that although there seems to be an ever increasing call for a more active U.S. exporting presence the services provided by the federal government, while slowly improving, seem to be disjointed and not easily accessible to the majority of small and medium sized businesses, which can potentially be hindering the ability of these potential exporters to heed the president’s call. In this article we will analyze two services provided by the government the Small Business Administration platform and the U.S Commercial Services platform.
U.S Commercial Services Platform
By its own mission statement the U.S Commercial Services is the trade promotion arm of the U.S Department of Commerce with a specific goal of helping companies getting started in exporting (http://trade.gov/cs/). The Service provides a variety of programs and a wealth of information. But how is the service reaching its audience? It has a Facebook, Twitter and blog but is this enough? There are a variety of issues concerning this outreach which could improve performance.
First, the information provided is static. The web page contains a wealth of information but if the users are not familiar with what the service does, it is hard to find it on a search. Additionally the Facebook and Twitter pages are again static. The main role seems to be to communicate press releases as seen in the current Facebook (http://www.facebook.com/TradeGov) and Twitter (http://twitter.com/#!/TradeGov) pages. There is no exchange of information, no input from the users, just press releases in a digital format. Evidenced by the number of “likes” and “followers” the results are less than impressive. This service could benefit from an exchange of information with business owners rather than a supply of static information to business owners.
Second, the information provided is also confusing. The use of industry specific terms and academic jargon is evident thru every page. How are we communicating with the hard working small business owners who want information presented in a plain and simple way? BLUF- Bottom Line Up Front. A small business owner who wants to export to “X” country needs to know information that is readily accessible and useful to him, reading the 17 page white paper “Developing Countries’ Regional Trade Agreements: Overview and relation to U.S. Trade” (http://www.trade.gov/mas/ian/otpahome/index.asp) rarely qualifies as a BLUF assessment of what the business needs to do to get exporting and the businessman/woman does not have the time to discern actions from that document.
Lastly, and sadly, how are we communicating with business owners from other ethnic backgrounds? The Service seems to assume that every business owner is not only college educated but completely fluent in English. How are we reaching those owners with limited English capabilities, which are definitely a presence in U.S. businesses? The Chinese, Korean, Spanish, Portuguese, etc. speakers who do not have the time to learn college level English in order to read the information from the Service? This is a huge gap in communication which the Services do not seem to address at all.
This is article is not intended to accuse the U.S. Commercial Service of not doing enough; it has a variety of programs that are beneficial to business owners. The US Commercial Service is also actively attempting to reach out to businesses. This article is based on suggestions, the service is implementing new ideas and fine tuning this implementation, by adopting some of the ideas presented in this article could be beneficial to the service.
What do you think?
I look forward to your replies and an exchange of ideas.
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